Best Practices

Radisson Blu Hotels pilot the “Blu Planet Housekeeping” initiative

As part of Radisson Hotels’ responsible business programme with special focus on sustainability actions in September 2017, a number of Radisson Blu hotels have had the option to participate in the “Blu Planet Housekeeping” initiative.

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Did you know that water covers more than 70% of our planet, but only 1% of it is actually drinkable? This means that the hospitality sector has to be as responsible as possible about its water usage. And that is why Radisson Blu hotels are focusing on preserving water through water mindfulness as part of the Responsible Business Action Month in September each year.

In September 2017, Radisson Blu launched the “Blu Planet Housekeeping” initiative. This is a housekeeping-bypass programme, designed to help conserve resources like water and energy but also resulting in a reduced environmental footprint for the hotels. The pilot has been adopted by more than 60 Radisson Blu hotels with all of the Radisson Blu hotels in the Baltic States as pioneers in this initiative.

So how does the scheme work? The idea is that guests accept to forgo the housekeeping service in their room, in return for a charity donation. So, for each night that a guest opts in to the “Blu Planet Housekeeping” initiative, they can request that the hotel, on their behalf, make a donation to Radisson’s water aid partner, Just a Drop supporting sustainable clean water, sanitation and hygiene projects in Africa, India and Peru.

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Marriott latest hotel group to align CSR with the Global Goals

Marriott International launched the group’s new CSR strategy called Serve 360 and is the latest global group to align responsible business activities with the United Nations’ Sustainable Development Goals (SDGs).

Marriott's Serve 360 Empower commitments

Marriott's Serve 360 Empower commitments

The company says that the new sustainability and social impact initiative is designed to foster business growth while balancing the needs of associates, customers, owners, the environment and communities.

Called Serve 360: Doing Good in Every Direction, the platform includes commitments for 2025 to:

  • Reduce water by 15%, carbon by 30%, waste by 45% and food waste by 50%
  • Contribute 15 million associate volunteer hours, 25% of which will be skills-based, to capitalize on personal talents and core business skills
  • Train 100% of associates to know the signs of human trafficking
  • Embed human rights criteria in recruitment and sourcing policies

Ray Bennett, Chief Global Officer, Global Operations at Marriott International and Serve 360 Executive Leadership Council Co-Chair said, “As the global hospitality leader with properties and associates across 125 countries and territories, Marriott International has a global responsibility and unique opportunity to be a force for good in all aspects of our business – from helping to reduce carbon and water use to providing our associates with human trafficking awareness training.

“We recognise that how we do business is as important as the business that we do. Incorporating environmental and social initiatives, including human rights awareness training, into our business is not only the right thing to do, it has a direct impact on our profits and beyond.”

Guided by the United Nations’ Sustainable Development Goals, Marriott created Serve 360 to guide the company’s commitment and deliver positive results through four priority areas or “coordinates”:

  • Nurture Our World – Advancing the resiliency and development of our communities.
  • Sustain Responsible Operations – Reducing the company’s environmental impacts, sourcing responsibly and building and operating sustainable hotels.
  • Empower Through Opportunity – Helping people prepare for jobs in the hospitality industry.
  • Welcome All & Advance Human Rights – Creating a safe and welcoming world for associates and travellers alike.

Tricia Primrose, Global Chief Communications Officer at Marriott International and Serve 360 Executive Leadership Council Co-Chair said, “Building off our 2007 Sustainability goals, Marriott is proud to issue our next generation of goals, inclusive of social and human rights targets to address some of the world’s most pressing challenges.

“Associates and customers want to work for and do business with a company that aligns with their values and drives positive community impact. We are proud to be part of the solution.”

The platform also builds on Marriott’s support for ITP’s Goals and Vision for 2030. The International Tourism Partnership is the hotel industry’s voice for sustainability, leading the sector to a fairer future for all. The organisation launched Goals on carbon, water, youth employment and human rights, supported by its members. They are:

  • YOUTH EMPLOYMENT: Collectively impact one million young people through employability programmes by 2030, thereby doubling the members’ current impact on youth unemployment.
  • CARBON: Embrace science-based targets, and encourage the wider industry to join in reducing emissions at scale
  • WATER: Embed water stewardship programmes to reduce the number of people affected by water scarcity; also improve water-use efficiency and identify ways to address water scarcity.
  • HUMAN RIGHTS: Raise awareness of human rights risks, embed human rights into corporate governance, and address risks arising in the labour supply chain and during hotel construction.

Learn more about Serve 360 and Marriott’s commitments here.

Source: Green Hotelier

Commitment to the surrounding communities at Alaya Tulum

Alaya Tulum Hotel in Mexico shows a strong commitment to the surrounding communities by creating employment opportunities and by promoting sustainable development among the local region.

Local farm in Mexico.

Alaya Tulum participated in the Green Key Best Practice Competition 2017 organized earlier this year with the theme “partnership and local engagement for sustainable development”. In January 2017, the hotel established a partnership with a family business of one of the employees at the hotel. The business is a 3 hectare organic farm called ‘Lemons’ 150 km from Tulum and it provides produce exclusively for Alaya Tulum Hotel. Through its operation, the farm provides work for a family of 4 people.

The sustainable production entails a better way of using existing resources at the farm, it promotes recycling of nutrients and helps improve the soil.  Organic production is based on the integration of practices of tilling the field, which includes a great amount of labour. This generates employment in the same area or region and prevents leakage of foreign exchange in the procurement of external inputs.  

There are several benefits of organic farming, which include:

  • No use of chemicals, pesticides or fertilizers
  • The produce has a flavor, color and aroma of the highest quality
  • The produce contains more vitamins, minerals and antioxidants

The locally produced products also help in preventing global warming, as the transportation lengths are minimized and by purchasing produce from the farm, Alaya Tulum supports the local economy.

Through their established partnership, the farm delivers produce to the hotel 3 times a week. The produce and amounts (per month) include:

  • 2000 pieces of coconut
  • 200 parts of pineapple
  • 160 kg lemons
  • 640 kg oranges
  • 20 kg dragon fruit
  • 12 kg habanero chili

The goal of Alaya Tulum is to maintain the relationship with the family business and to start working with new suppliers in order to increase the variety of products and the number of deliveries to the hotel. The hotel also want to offer more new and healthy dishes on their menu. In addition to their existing partnership, the hotel also encourages the use of organic, fair trade- labelled, ecolabelled and locally produced products when purchasing.   

HUMAN = EARTH – Klaus K Hotel´s environmental work resembles their essence

In the lobby of Green Key awarded Klaus K Hotel you can feel impressed – and look a bit funny, as a magnificent 3D photo exhibition takes you to journey into Finnish nature. The exhibition portrays humans as inseparable parts of nature and earth. Let´s put on some 3D classes.

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Design hotel Klaus K lies in the heart of capital of Finland, Helsinki. HUMAN = EARTH artworks picture Finnish nature: swamps, rocks, rain and woods. They lure to touch the branches and dive into cold water, to take you from the hotel lobby to the forest. You can almost feel the rain drops on your cheeks.

“Nature has been proved to help to recover from stress, forget the things that worry your mind and uplift your spirits. We chose to present artworks of nature because we want to remind our customers to spend time in the nature,” Klaus K´s hotel and marketing manager Tero Thynell says.

Kämp Collection Hotels', part of which Klaus K is, environmental policy focuses on a dream of a greener world - Green Dream. Green Dream is a practice which aims to enhance environmental awareness and set targets through everyday activities. All the Kämp Collection Hotels have been Green Key certified to have support on their journey towards the Green Dream.

As Klaus K has a strong brand as a design hotel that showcases Finnish design and art, artworks of nature is a natural way to resemble their Green Dream.

The artworks of the exhibition were created in collaboration by TVPR Creative design agency and WWOOLLFF CO. clothing brand. More info on Klaus K website.

 

As local as it can be - artisan food at the Åland Islands

Anderssons Guest House & Bakery is one of the smallest Green Key awarded sites on the Åland Islands, Finland, and they won third place at the Green Key Best Practice Competition 2017.

Local artisan bread, hemvete

The operations at Anderssons Guest House & Bakery are run with great care for the environment. The site consists of a small guest house, bakery and café and the owner Annette has an excellent availability of high quality local foods, which helps her operate in a truly sustainable manner.

“The main ingredients in my bakery are local, like the flour and all dairy products. We have great foods of high quality on Åland Islands. The guests can feel that it’s genuine and many say that all local food on the Åland Islands tastes so good”, says Annette. One of her specialties is the hemvete (directly translated to home wheat), which is a traditional bread from Åland. This bread can be enjoyed in the bakery or by guests of the guest house for breakfast, and the flour for the bread comes from an organic farm just 1,5 km away. When Annette needs more flour, she can just pick up the phone and call Gunilla, the owner of the farm, and place an order. This means that the flour is totally fresh and it is ground in a traditional stone mill.

The cooperation benefits both the small guest house and the farm; “With our cooperation I know that I get high quality, real and genuine ingredients from just around the corner”, says Annette. Gunilla continues by adding “It’s nice that my flour becomes a really locally produced bread. I can buy Annette’s bread and taste it”.

Breakfast at the Guest House

The bread is so popular that visitors often first buy one and then return to buy a whole bunch before they leave the Åland Islands. At the end of the summer when Annette closes up for the season, people can come and buy even 20 hemvete at a time to keep in the freezer to have the delicious bread to eat later. Annette also cooperates with other local suppliers, like the local dairy cooperative ÅCA and the local mill Överängs.

The cooperation between two environmentalists to produce local, artisan food as a way of showing visitors and locals the local food culture and food history is the reason why Anderssons Guest House & Bakery won third place at the Best Practice Competition 2017.

A month of Responsible Business Action - Radisson Hotel Group is making a difference

Hotels and corporate offices around the world organized over 1,200 events during the 14th year of the Responsible Business Action Month, a core pillar of the Hotel Group’s overarching Responsible Business program.

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Every year, Radisson Hotel Group devotes September as its Responsible Business Action Month. The month is celebrated across the globe, with hotels and corporate offices coming together for various actions to reach out to the community and support those in need. Even though focus is placed on September, many of the global initiatives are taking place year-round. The month is also devoted to contributing to Radisson Hotel Group’s global charity partners such as Just a Drop (Radisson Blu), the Global Food Banking Network (Radisson), Read Indeed (Country Inns & Suites by Radisson Hotels) and Youth Career Initiative (Park Inn by Radisson).

“During September, we make every moment matter by creating a positive impact on local communities through fundraising activities, donations and enthusiastic volunteering by our hotel teams around the globe.” says Inge Huijbrechts, Global Vice President of Responsible Business. During the month, each of Radisson Hotel Group’s brands implement programs that have a positive and unique impact to their communities.

At the Radisson Blu hotels, the Blu Planet program was supported through participation in volunteer activities related to water scarcity and water mindfulness. This included for instance Walks for Water and ocean and river clean-up activities that you can read about in our previous news feature as well as other initiatives. The highlight was the launch of Radisson Blu’s pilot Blu Planet for Housekeeping, which gives guests the opportunity to forego housekeeping services. More than 60 hotels participated in the initiative and for every night a guest opted in, the hotels donated on the guests’ behalf to the charity Just a Drop, which funds drinking water projects in Guatemala, Kenya and India.

Park Inn by Radisson continued with its award-winning initiative Adding Color to Lives with activities in support of helping youths at risk. The initiative was partnered by a world-famous street artist, Joel Bergner, and guided by him, Park Inn by Radisson employees and local youth designed and painted murals in the cities of Stuttgart (Germany), Riga (Latvia), St Petersburg (Russia), Bucharest (Romania) and Sharon, Pa. (U.S.).

Radisson Hotels focused to care and give back to communities by supporting the fight against hunger, serving meals to people in need and through food drives and fundraisers held for local foodbanks while Radisson Hotel Group’s lifestyle select brand Radisson RED had a focus on the sharing economy.  The RED hotels held swapping events for fashion, books and tools and collected donations via the pay forward principle.

Park Plaza Hotels & Resorts continued the work on the “Save Tomorrow’s Trees Today” campaign while Country Inns & Suites by Radisson Hotels collected books for children in need and worked together with local communities on literacy activities.

In response to the series of devastating hurricanes that hit communities in the U.S., Latin America and the Caribbean in August and September, Radisson Hotel Group teams also came together to raise funds for employees affected and Radisson Hotels deployed a campaign to their members who helped raise 93,000 USD in donations for the American Red Cross.

Source: Radisson Hotel Group

Mon Arbre à Moi – A story of reforestation

The runner-up to the Green Key Best Practice Competition 2017, Hôtel Métropole Monte-Carlo, inspires with their determined initiative of reforestation.

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In January 2017, Hôtel Métropole Monte-Carlo launched its project Mon Arbre à Moi – My Very Own Tree to reforest a hillside that had been burnt down by an act of arson. The hillside in question overlooks the town of Menton, which borders with the principality of Monaco. As an important number of the staff members live in Menton, the Green Committee at Hôtel Métropole Monte-Carlo decided to take action and get involved in an important cause for the area.

Mon Arbre à Moi is a significant symbolic initiative that was jointly crafted by the Metropole, the municipality of Menton and the Office National des Forêts (National Forests Office) involving partnerships between several actors. On event day, olive-tree seeds were given to the staff members´ children so that they, together, could plant the first new trees on the burned-out site. A local association, Les Ânes Maritimes, participated by lending their donkeys to help carry the jerry cans needed to water the trees.

The initiative is a long-term project uniting the participants annually on 21 March, celebrated as the International Day of Forests, to visit their trees, to water them and to see how they have grown. Once the trees start to produce olives, the project participants will be invited to harvest them. The olives will then be sent to a local olive oil producer, L´huile Saint Michel, and once produced the olive oil will be given to the guests at the Metropole. Guests will also have a chance to directly participate in the ongoing project by planting their own seeds and thereby help with the reforestation.

Mon Arbre à Moi proves that it is perfectly possible to be a luxury hotel while cultivating real ecological authenticity and take a stand for the environment. The initiative has helped nature rebuild itself and to recreate the hillside landscape of Menton, and as a long-term act for the planet, only recycled water is used to water the olive trees. The initiative has also been warmly welcomed by guests at the hotel and it has helped in raising awareness on the Metropole’s environmental pledge and green policy.

The reforestation initiative is a strong showcase of different stakeholders coming together and creating partnerships for a central environmental cause, and it is the reason Hôtel Métropole Monte-Carlo was awarded second place at the 2017 Green Key Best Practice Competition.

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From Georgia to the Netherlands - Radisson is keeping Responsible Business a top priority

From cleaning up the canals of Amsterdam (the Netherlands) to the beaches of Batumi (Georgia), Radisson is active in their support to keep the planet litter-free!

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In Batumi, Georgia, the Responsible Business team from the Radisson Blu Hotel Batumi held a beach cleaning activity. During the summer, the beaches are filled with tourists visiting from all over the world. While the hotel loves hosting them, the beach tends to get a bit messy. The hotel, therefore, led by example and picked up garbage along the beach, keeping their 'front yard' looking as great as ever. 

The team from the Radisson Blu Hotel Amsterdam and Radisson Blu Hotel Amsterdam Airport also got together recently for 'Pride Plastic Fishing'. The day after the Amsterdam Canal Pride, the famous canals of Amsterdam need a bit of love and attention and a lot of cleaning up! After a briefing about how to clean the canals, then the team set sail - a great combination of cleaning and sightseeing! 

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Source: Radisson

Comwell hotels in Denmark gain The Organic Cuisine Label

The Green Key awarded Comwell hotels are moving in the direction of more sustainable operation. Running a hotel is resource demanding and puts strain on the environment and Comwell decided to address the issue by changing their way of operation. Today, all the hotels have gained The Organic Cuisine Label in bronze in addition to their Green Key certification.

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The Organic Cuisine Label in bronze indicates that 30-60 % of the food served is organic, which means that the Danish hotel chain with its 15 establishments now serve around 600 000 guests with organic food. The change towards using more sustainable produce has taken under a year and during this time, the Comwell hotels went from serving 5 % organic to an average of 50 % organic produce in their establishments. In addition, over 200 staff members have received training in sustainability.

According to Peter Schelde, CEO of the Comwell hotels, the change is rooted in a vision to contribute to a greener future. Comwell wants to be a forerunner when it comes to sustainable practices and according to Schelde, an organization the size of Comwell can have a real difference on people’s lives and on the environment. The responsible and sustainable use of resources is not only restricted to the restaurants; it is also an essential part of the whole business operation at Comwell and its hotels. “The focus on sustainability is there to increase the overall experience of both guests, staff and cooperation partners”, Schelde says. 

 

Source: Comwell press release