First of its kind methodology to measure waste in the hotel industry

The cooperation of WWF and Green View, as well as well-known hotel groups - Accor, Hilton, Hyatt, IHG Hotels & Resorts and Marriott International- has created an industry-wide waste measurement methodology.

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Though efforts have been made to reduce waste in the hotel sector by donating items of value or by implementing inputting initiatives, there has still been a large gap in the market to measure hotel chain waste as there has been no standard measurement methodology. Recently, a new first-of-its-kind method to aid hotels to resolve this difficulty has been revealed by the World Wildlife Fund (WWF) and Greenview, a global sustainability consulting group to help hotels solve this problem.

The Hotel Waste Measurement Methodology has been proposed to deliver a shared approach to collecting, measuring, and reporting waste data within the hotel industry. It is developing a consistent technique for hotels and properties of different sizes to create significant targets that are tracked over time to reduce waste and landfill use. Working on robust current waste tracking strategies and implementing goals standardises numerous data collection methods and addresses any data gaps and challenges.

According to WWF, a priority is addressing the challenges of managing food waste in the various hotel operations and creating change in the noteworthy prospect of improving organisation productivity and beginning development of their social and environmental goals. 

It is agreed that to reach the United Nations Sustainable Development Goals (SDGs), the hotel industry is a significant partner to accomplish goals. These include 12.3, which intends to decrease food waste by 50% by 2030 and 12.5, which demands substantial reductions in waste generation throughout prevention, reduction, recycling, and reuse. Numerous relevant stakeholders have assessed this methodology to ensure it tackles the specific difficulties different size hotels face.

Madhu Rajesh, CEO, Sustainable Hospitality Alliance, states that “By coming together as an industry, and sharing expertise, we can develop resources that are designed for the industry context and support every hotel to manage and improve their impact – wherever they are on their sustainability journey”. 

Here you can download the full methodology: https://sustainablehospitalityalliance.org/resource/hwmm/

The development of the hospitality industry in Slovenia

The hospitality industry in Slovenia has opposed various challenges and through determination and the support from Green Key has aided their development. Green Key National Operator for Slovenia; Boris Susmak shares his thoughts and experiences over the last three years.

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Can you describe the development of the Green Key programme in Slovenia? It has been quite a development from the beginning, having challenges attracting establishments while today the programme has become popular in Slovenia. What kind of internal and external factors created this development?

In the last three years, the Green Key programme in Slovenia has had significant growth up to almost 90 facilities at this moment.

We did struggle for a few years before really starting the programme. However, we did many valuable things meanwhile such as translating application forms, preparing Green Key brochures, arranged some meetings with potentials candidates, but only the national Slovenian Green scheme with the Ministry of Economic Development and Technology's financial initiatives for the potential candidates entering the Slovenian Green scheme made a real breakthrough and started the programme three years ago.

Within the last three years, the programme's growth was so intense that we had to employ one full-time person, and only volunteering was not possible. Today we do have three DOVES-FEE Slovenia members involved, one full-time, two on a volunteer basis. We also established an excellent partnership with an NGO, Institute ROS, that organises Sustainable Tourism Workshops and help the potential candidates that decide for such support gain the Green Key status.

We do have to stress that growth occurred even with solid sustainable labels alternatives on the market. Nowadays, we are proud to be N.1 sustainable label for tourism facilities in Slovenia. The success is probably connected with the methodology/framework Green Key uses because we are on competitive levels, price-wise.

Most Green Key awarded establishments in Slovenia are in the "small accommodations" category. Why is this category so popular in Slovenia? And has it impacted the interest for Green Key from other types of establishments (in different categories)?

The small accommodation category leads, mainly because the Ministry of Economic Development and Technology's financial initiatives suit them most.

We are confident that the Slovenia Green scheme national campaign made the most significant impact on other categories. For example, in 2021, the focus is on Green cuisine, so many top restaurants join the Green Key programme. For instance, JRE restaurants, many of them also awarded Michelin.

But we do have to stress that we do have all accommodations types present already. Unforgettably, we did have the world's first winery involved in Green Key (https://klet-brda.si/) as our first attraction. The hotels started joining the programme last year, and we now have more than ten hotels involved already. On the other hand, there is a demand for a Tourism agencies/offices category that we do not have in the Green Key programme.

How has the Covid-19 pandemic affected the Green Key programme in Slovenia and what is your vision for Green Key in Slovenia in the coming years? Do you see the development in Slovenia having a possible impact on attracting establishments to Green Key in the wider Balkan region?

We are cautious with the projections, especially due to the Covid-19 situation and because national green initiatives will not be present or will have a different focus.

On the other hand, we noticed a change in tourist behaviour that search for clean, not so crowded destinations where you can taste almost zero km food and more actively spend your holidays in nature. Green Key facilities are and can be a reference point for this category of travellers.

We hope that the number of Green Key establishments in Slovenia and the EU (where most tourists came in Slovenia) will still grow.

We are also very confident that sustainable tourism will be a part of all booking platforms. It will attract even more establishments worldwide to join one of the sustainable or eco-labels available on the market. We are very confident that Green key, as a world-leading label, will have the best success.

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The influence and growth of utilising the Green Key status for hotels in Mexico

Since its development, Green Key has ventured into various countries and in this article, we will discuss the impact that Green Key has had on the tourism industry in Mexico. Our interview partner in this article was the CEO of FEE Mexico; Joaquín Arturo Díaz Ríos.

FEE Mexico CEO; Joaquín Arturo Díaz Ríos.

FEE Mexico CEO; Joaquín Arturo Díaz Ríos.

When did the Green Key programme start in México, and can you briefly explain the development of the programme in México?

Green Key México began operations in 2014. During its first year, the Green Key programme awarded three hotels. The programme in México expanded from 6 to 9 hotels between 2015 and 2016.

2017 was a landmark year; the number of awarded hotels increased to 154. The key was the added value to the hotel’s operations, generating environmentally responsible operations, employing the support of audits for the different hotel chains, which we do to have greater supervision in establishments resulting, for example, in lower electricity consumption rates. On the other hand, the day-to-day accompaniment and advice resulted in an external and independent third party audit with the alliance with Green Key México.

Currently, the programme is present in 31 states, 74 municipalities with 158 hotels, more than 26,000 rooms, and about 500 collaborators have been actively getting involved around the country.

The Green Key programme in México has been very successful and popular, what do you think is the “key” to this success?

The key is the added value of the Green Key brand, which stands for independence, objectivity, and certainty, as well as the implementation of a programme of strict compliance with national and international criteria that can always be verified.

The production of friendly material, such as videos developed explicitly for the establishments, has become a successful way of continuous technical support. The environmental managers of the hotels appreciate this proximity.

Our expertise in environmental education and sharing material to raise awareness of the actual daily environmental impact of the hotel’s operations represents quantitatively measurable actions. This is to verify compliance with the criteria and implement an environmental performance improvement programme.

An essential part in the development of a Dashboard and an App to assess the compliance of the criteria in real-time, with these tools, we can obtain Big Data from our hotels and provide information for the strategy design process focused on an environmentally responsible operation without compromising the guest’s comfort. In other words, we have implemented a sustainability management system in the hotel operation focused on modernisation and supported by technological tools.

Finally, our National Steering Committee evaluates compliance with the criteria and develops an internationally recognised tool for the hotel sector. Fundamental growth of the programme in México and the commitment of our partners to care for and protect the environment through environmentally responsible actions.

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After a difficult 2020-2021 for the hospitality industry due to the Covid-19 pandemic, what are your expectations for Green Key and responsible tourism in México in the coming years?

 The COVID-19 pandemic has been a new issue for our country since it has modified attitudes and tourism methods. This has forced us to seek new forms of environmental education as an effective tool to raise awareness among tourists of the need to take greater responsibility for the care of all.

In México, tourists are part of nature-related tourism activities, which should come as no surprise considering the abundance and diversity of the country’s resources. México is a megadiverse country, ranking fifth place, with 12% of the planet’s biodiversity. This biocultural richness allows unique experiences such as nature, community, indigenous and rural tourism.

So, Green Key México’s objective is the development of sustainable hospitality industry. This one should work hand to hand with the promotion and creation of circular economies within hotels. The establishments should address equitable employment and provide a platform for entrepreneurship with the local communities.

Given that the Green Key programme is particularly strong in México, as Green Key´s main area outside Europe and the Middle East, do you think that other countries in Latin America and the Caribbean can build on Green Key´s success in México?

FEE México, through Green Key, has developed material that can be shared with Latin American and Caribbean countries, for example, training videos, which are available to achieve environmentally responsible operations in the establishments. Of course, we are open to keep contact with companies that have a presence in México and with those we have already worked with and those outside the country.

Green Key México always seeks to share knowledge and recognise the work done during the application process and renewals; this allows us to comply with the execution of the environmental improvement plan to achieve international goals. Likewise, training tools on compliance with the criteria will bring more establishments and hotel chains because these resources will facilitate their application.

As a new member of the FEE Board of Directors, responsible for the Green Key programme, how do you see the global development of the Green Key programme in the next 2-4 years?

Green Key is a strong label. As a global benchmark label, we must visualise changes in the tourism sector such as security, health, new barriers for globalisation, and how these issues can impact the viability of sustainable operations.

Green Key is an opportunity for the industry to be part of the defence of the environment under the implementation of a programme that represents the safety of an environmentally responsible operation without affecting the economic viability of the business.

Green Key must strengthen its marketing and be supported by the present network of awarded hotels. After the lockdown, it needs to engage with the sector in the Recovery Plan as a necessary tool for sustainability. Green Key is ready for the challenge; see Strategic Plan GAIA 20:30; Empowering Climate Action, Protecting Global Diversity and Reducing Environmental Pollution. 

Agoda Sustainable Travel Survey reveals tourists' concerns regarding tourism's impact and measures to make travel more sustainable

Easy identification of sustainable eco-friendly travel options, limited use of single-use plastics and financial incentives for accommodation providers who maximize energy efficiencies are the top three additional measures needed to make travel more sustainable according to Agoda’s Sustainable Travel Trends Survey.

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The findings from the Survey also revealed globally that overtourism, and pollution of beaches and waterways are the top two concerns of the impact of tourism, with deforestation and energy inefficiencies (including overconsumption of electricity/water) ranking joint third.

Globally, the travellers consider governments most accountable for making positive environmental changes around travel, followed by tourism authorities and individuals themselves.

When asked what travellers would pledge to do better in a post COVID travel scenario, the top responses globally were #1 manage the waste including using less single-use plastics, #2 switch off the air con and lights when leaving the accommodation, and #3 always look for eco-friendly accommodation.

The top practices most associated with environmentally friendly or sustainable travel are #1 renewable energy and resources like solar, wind, hydroelectric and water, #2 no single-use plastics, joint number #3 animal conservation and creating a smaller carbon footprint.

“We can see from the Agoda Sustainable Travel Trends Survey that the messages of taking simple steps such as switching off lights and air conditioning when leaving the room or reducing waste by minimizing use of single-use plastics are being embraced by the public across the globe. What is also clear is that while globally the message is governments need to take the lead on managing sustainable travel, there is recognition that some responsibility lies with people’s own behaviour,” explains John Brown, CEO Agoda.

The full Agoda Sustainable Travel Trends Survey 2021 can be downloaded here: Agoda Sustainable Travel Trends Survey 2021 - Agoda Partner Hub

Green Key’s partner Tana-Chemie GmbH receives the highest rating from EcoVadis

For many years, Green Key’s partner Tana-Chemie GmbH, the Professional division of  Werner & Mertz, has been recognized as the sustainability pioneer in professional cleaning products. Once again, the company has lived up to its reputation. In June 2021 the Mainz-based cleaning specialists received a Platinum medal for sustainable business from the renowned CSR/Sustainability rating agency EcoVadis placing Tana-Chemie among the most sustainable companies in the world.

EcoVadis Platinum - Tana-Chemie GmbH receives highest award from EcoVadis. © Copyright EcoVadis 2018

EcoVadis Platinum - Tana-Chemie GmbH receives highest award from EcoVadis. © Copyright EcoVadis 2018

Since 2007 EcoVadis has assessed companies' environmental and social practices. The ratings are made in four assessment classes of Bronze, Silver, Gold and Platinum. More than 75,000 companies in 200 industries around the world engage EcoVadis to assess their value chains objectively.  In many industry sectors the rating has become a key prerequisite for receiving approval as a supplier. The demanding audit encompasses 21 indicators in the four major themes of Environment, Labor and Human Rights, Ethics and Sustainable Procurement.

With the Platinum rating, Tana-Chemie receives the second EcoVadis rating in its history and takes a direct leap from Silver status into the top group. The themes of Environment and Sustainable Procurement played an important role in the rating. EcoVadis gave positive assessments for the use of recyclable packaging, the utilization of renewable energy and the reduction in water consumption by means of innovative methods, including re-use of water from operational processes.

Business partners of Tana-Chemie such as Green Key can thus enjoy transparent insight into the entire supply chain benefiting from the continuous improvement of the comprehensive criteria in all areas covered by the certification process.

 Sustainability at all levels

"We are very proud that EcoVadis has awarded us the highest rating," said Thomas Ulbricht, Head of the Professional Division of Werner & Mertz. "This result reflects our years of efforts to promote the circular economy with our products and packaging and  to fulfill our economic, social and ecological responsibility at all levels."

For a long time, the Professional Division of Werner & Mertz has proven its integrally sustainable approach with comprehensive certifications. Among them are EMAS, the world's most demanding environmental management system and the sustainable building standard "LEED Platinum" awarded to the Mainz headquarters. In 2013 the Green Care Professional brand products were the first professional cleaning agents that were Cradle to Cradle Certified® at the Gold level.

Together with its parent company Werner & Mertz, Tana-Chemie actively supports effective recycling of plastic from post-consumer waste collections within the Recyclate Initiative for the benefit of the circular economy. Established in 2012, the Initiative has received several awards for recycling achievements such as bottles made from 100% recycled polyethylene obtained from the Yellow Bag and the development of a completely recyclable refill pouch.

In addition, Tana-Chemie is collaborating with NABU (Nature and Biodiversity Conservation Union) and the Forschungsgruppe für Recht und Management öffentlicher Beschaffung (FoRMöB) at the University of the German Armed Forces in Munich to advance the issue of  green public procurement.  

Green Key is very proud to have such an ambitious partner that supports and contributes to the mission and vision of the programme!

Restaurant A Cozinha por António Loureiro wins United Nations ‘Best Small Business: Good Food for All’ contest

The Portuguese restaurant ‘A Cozinha por António Loureiro’ has been announced as one of the 50 Best Small Businesses of the ‘Good Food for All’ competition, held in conjunction with the UN Food Systems Summit.

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Fifty small- and medium-sized enterprises (SMEs) around the world have been announced as the Best Small Businesses of the “Good Food for All” competition, held in conjunction with the UN Food Systems Summit. Winners come from a total of 42 countries from Europe & Central Asia (10); Africa & Middle East (13); East Asia & Pacific (10); South Asia (8); and North and Latin America (9).

Each winner was selected for how their business contributes to healthier, more sustainable and equitable food for the communities they serve; the strength of their vision for the future; and how well they communicate the current and future impact of their business.

The Green Key certified and Michelin star awarded restaurant ‘A Cozinha por António Loureiro’ was selected from nearly 2,000 applications from 135 countries as one of the 50 winners of the contest.

Antonio and Isabel Loureiro about the award:

“We feel tremendous pride and inexplicable joy. We are part of a community that is a voice for the problem of the Planet's Food System.”

At the UN Food Systems Summit, a short video was shared to announce the winners and to showcase their stories. You can find the video of A Cozinha por António Loureiro below.

You can find all winners of the contest HERE

“The Historic Traveller” Magazine features Green Key

Green Key’s hotel chain partner, Historic Hotels of Europe, has highlighted Green Key in its magazine “The Historic Traveller”.

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During the times of the Covid-19 Pandemic in 2020, Green Key was very happy to enter a partnership with the hotel chain, Historic Hotels of Europe.

Some hotels connected with Historic Hotels of Europe, for example, the Twr y Felin hotel in Wales, are now awarded the Green Key.

Green Key awarded Twr y Felin hotel in Wales

Green Key awarded Twr y Felin hotel in Wales

Historic Hotels of Europe has started to publish a travel magazine, called “The Historic Traveller”. The second issue of the magazine features various interested locations in Europe, including good sailing destinations, castles used as hotels and great hiking locations.

Green Key is proudly featured in the magazine as the sustainable tourism partner of the Historic Hotels of Europe. Besides a general introduction to the programme, it is highlighted that the partnership between the Historic Hotels of Europe and Green Key aims at encouraging hotels to work with sustainability through the Green Key programme.

Besides Green Key, Historic Hotels of Europe has also entered a cooperation with the Global Forest Fund initiative. The Global Forest Fund assists in calculating the carbon footprint from travelling and reducing the carbon footprint through donation to tree-planting initiatives. Historic Hotels of Europe donates to the Global Forest Fund when customers purchase travel vouchers.

Both Green Key and the Global Forest Fund are initiatives managed by the international charity, the Foundation for Environmental Education (FEE).

Here you can download the full edition of the second issue of “The Historic Traveller” and read all of their inspiring travel features.  

Apply now for the Global Responsible Tourism Awards 2021!

WTM Responsible Tourism has opened the nominations for the Responsible Tourism Awards 2021. Until 31 August you can nominate yourself or other tourism businesses, organisations and destinations that are the front-runners in responsible tourism.

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Each year, WTM Responsible Tourism, a programme of interviews, panels and debates of the World Travel Market, launches its Responsible Tourism Awards to recognise responsible tourism practices and initiatives that are inspiring others across the travel and tourism industry. The programme was launched to unite travel companies, organisations and individuals interested in spreading sustainable practices and ethical methods.

For the first time in 2021, there will be Global Award winners selected by an international panel of judges drawn from the Gold Award winners from the Regional Awards in Africa, India, Latin America and the Rest of the World. The winners will be announced at WTM London 1-3 Nov 2021.

This year, there are six award categories:

Decarbonising Travel & Tourism

Climate change is with us. It is something we now have to learn to live with. Climate change will have profound consequences for businesses in our sector and people and wildlife in originating markets and destinations. We must also find ways to reduce the amount of carbon that people travelling and on holiday cause to be emitted. We have to change the production and consumption of tourism – travel, accommodation, attractions and activities all need to act to reduce greenhouse gas emissions. Through the Awards we would like to showcase examples of technologies, management systems and ways of changing consumer behaviour that have demonstrably reduced greenhouse gas emissions.


Sustaining Employees and Communities through the Pandemic

We recognise that the pandemic is far from over, and as the World Health Organization rightly reminds us, we are not safe until we are all safe. It will take many more months before travel and holiday volumes recover to whatever the “new normal” will be. We are aware that many businesses and organisations in the travel and tourism sector have worked hard to sustain their employees and the communities in which they operate with really positive impacts around the world. Many of these efforts have involved others in their supply chain and consumers. We would like to recognise and draw attention to those who have successfully helped others, employees and neighbours alike, to weather the storm.


Destinations Building Back Better Post-COVID

In the Awards last year, we saw several destinations which were beginning to rethink the tourist volumes and market segments that they will attract post-Covid and some who were considering demarketing. The apparently inexorable increase in visitor numbers has been halted by the pandemic. Many destinations have had a “breather”. A reminder of what their place was like before the hordes arrived. An opportunity to rethink tourism and perhaps to decide to use tourism rather than be used by it.


Increasing Diversity in Tourism: How inclusive is our industry?

We travel to experience other cultures, communities, and places. If everywhere was the same, why travel? Though we seek diversity through travel, we’ve noticed that diversity is not always reflected in the industry that helps others have such experiences. Diversity is a broad term: “identities include, but are not limited to, ability, age, ethnicity, gender identity and expression, immigration status, intellectual differences, national origin, race, religion, sex, and sexual orientation.” We do not expect to find an organisation that has made demonstrable progress on all of these in the last few years. For our industry, it is about who we employ at various levels, who we market to, the way we present the destinations we sell, the range of experiences we promote, and the stories we tell.


Reducing Plastic Waste in the Environment

The Covid-19 pandemic has dramatically increased the amount of single-use plastic, adding to the plastic waste crisis. Plastic waste is now entering the food chain of other species as well as ours. Once plastic enters watercourses, it ends in gyros of garbage in the oceans, on beaches and in the stomachs of fish we then eat. The industry needs to do more to reduce its use of single-use plastics and take responsibility and work with local communities and their governments to capture waste plastic with nets and floating barriers and upcycle it for as cobbles, furniture and crafts.


Growing the Local Economic Benefit

There is still a place for CSR1.0 and philanthropy, as is evident from last year’s Sustaining Employees and Communities through the Pandemic category. However, by adapting the way they do business, accommodation providers and tour operators can create additional market opportunities for local communities in their supply chains and create opportunities to sell goods and services directly to tourists. This diversifies the local economy and enriches the destination in both senses, creating additional livelihoods for locals and a richer range of activities, food and drink, and craft and art products for tourists. Destinations can assist these changes by, amongst other things, providing micro-finance, training and mentoring, creating marketplaces and performance spaces and providing marketing assistance.

If you are a tourism establishment with activities or projects that fit in one of the categories above, or if you know of a tourism establishment that deserves the prestigious award, ENTER the awards or NOMINATE a business, organisation or destination.

For more information about the Global Responsible Tourism Awards please visit: https://www.wtm.com/responsible-tourism/en-gb/awards.html

First Green Key certified establishment in Madagascar!

The Tamboho Boutik Hotel located in Antananarivo is the first tourism establishment to receive the Green Key in Madagascar.

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Green Key is pleased to announce its first awarded establishment in Madagascar. Ideally located in Ankorondrano, in the private and secured Tana Water Front, the Tamboho Boutik Hotel provides guests privacy and tranquility just a stone’s throw away from the city center and close to the business area. Settled on the shore of a small lake on one side and on a mini-mall with cinema and shops on the other, the Tamboho provides a perfect blend of Malagasy traditional architecture and western comfort.

Despite the pandemic, the management of the Tamboho Boutik Hotel decided to pursue the Green Key to show their returning guests that they care for the local community and the environment.

The hotel has implemented some fantastic initiatives that showcase its commitment to sustainability. For example, they started the campaign “A brunch @ Tamboho = A tree planted with Bondy”. For each brunch sold, the hotel plants one tree with the organisation Bondy. So far, 1, 250 trees have been planted as part of this project. To ensure that the planted trees are taken care of, Bondy works closely with the landowners and ensures that they can benefit from the trees.

Another great initiative is the hotel’s cooperation with the project “Fanavotana”. The women working in the Fanavotana project collect selected materials from the hotel such as glass, plastic, metal and paper and sell them to professional recycling facilities. Parts of the materials are also used to make jewellery, which is sold at the reception of the hotel

Furthermore, the hotel offers free filtered water to its guests in the guest rooms and the restaurant, replacing the previously offered plastic water bottles with reusable glass bottles. With this initiative, the hotel avoided the use of 37,560 plastic bottles in the guest rooms in the past year.

In addition, the hotel supported the project “Diary Nofy” by “Teach for Madagascar”, which conducted a story writing contest for children. The five best stories were published in a book that was sold at the reception of the hotel. The earnings were used to produce more books which were then distributed to public schools nationwide by the volunteers from Teach for Madagascar. To promote the book, the hotel organised reading sessions in their garden for children from disadvantaged neighbourhoods.

François van Rens, cluster general manager of Tamboho Suites & Hotels about their sustainability efforts and Green Key certification:

Initiatives like these especially with engaged partners give us the opportunity to play an active and positive role in our community and environment. Seeing our efforts recognized by Green Key makes us immensely proud and motivates us to go further.


Green Key congratulates the first certified establishment in Madagascar that is leading the way to sustainable tourism development in the country.

Visit https://www.tambohosuites.com/ to learn more about the hotel.